At La’gullez Travel & Tours, your privacy is important to us. We are committed to protecting your personal information while providing you with exceptional travel experiences. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
When you use our website, book a tour, or communicate with us, we may collect:
- Personal Information: Name, email, phone number, address, passport/ID details (for travel bookings).
- Payment Information: Credit/debit card or payment details (processed securely through third-party payment providers).
- Travel Preferences: Destination choices, group size, special requests, and itinerary details.
- Website Usage Data: IP address, browser type, device information, pages visited, and cookies.
2. How We Use Your Information
Your information is used to:
- Process and manage bookings and payments.
- Communicate important travel updates and confirmations.
- Customize and improve your travel experience.
- Send promotional offers, newsletters, or marketing (only with your consent).
- Comply with legal obligations and government regulations.
3. Sharing Your Information
We respect your privacy and do not sell your data. However, we may share information with:
- Travel Suppliers: Airlines, hotels, tour operators, and activity providers to fulfill your booking.
- Payment Processors: To securely process transactions.
- Legal Authorities: Where required by law or to protect our rights.
4. Data Security
We implement industry-standard measures to protect your data, including secure servers, encryption, and restricted access. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights
You have the right to:
- Access, update, or correct your personal data.
- Withdraw consent to marketing communications at any time.
- Request deletion of your personal information (subject to legal obligations).
- Object to processing or restrict how we use your data.
To exercise any of these rights, please contact us at lagulleztravel@gmail.com.
6. Cookies and Tracking
Our website uses cookies and analytics to improve your experience, track website usage, and deliver personalized content. You can disable cookies in your browser settings, but some features may not function properly.
7. Third-Party Links
Our website may include links to external sites. We are not responsible for the privacy practices or content of these third-party websites.
8. Children’s Privacy
Our services are not directed at children under 18. We do not knowingly collect personal information from minors.
9. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. The effective date will be updated accordingly. We encourage you to review this page periodically.
10. Contact Us
If you have questions or concerns about your privacy, please contact us:
La’gullez Travel & Tours
📧 lagulleztravel@gmail.com
📞 +260 973 540 573